c/kWh
Energy rating (cooling)
2
Heating: 1.5
Annual electricity use
9,791 kWh
1,410 cooling + 8,381 heating
Estimated running cost
$3,231 / year
$269 / month Β· $32,310 over 10 years
Capacity
20 kW cooling
20 kW heating

3% less electricity than the median of 29 comparable 20 kW reverse cycle multi-split / vrf registrations (10,056 kWh a year) in the cold zone. Uses less than 62% of them.

Across all 3,611 air conditioner registrations sold in Australia, it uses less than 14% (this compares very different sizes, so the cohort figure above is the useful one).

coolingheatingClick a zone to use it across the page.

Annual kWh is the government label figure for a residential user in the cold zone (Canberra climate: Canberra, Hobart, Ballarat, alpine areas). All of New Zealand is the cold zone on the Zoned Energy Rating Label. Cost = kWh Γ— 33c/kWh in NZD; change the price above to your tariff.

Rinnai DONSR20Z9 running cost by climate zone

Climate zonekWh / yearPer year10 years
Cold zone 9,791$3,231$32,310
Mixed zone 5,219$1,722$17,223
Hot zone 6,703$2,212$22,120

At 33c/kWh. Formula: cost = annual kWh Γ— price. The kWh figure is the label’s residential estimate for that zone; commercial-profile figures are in the specifications.

Heat pumps that use less electricity

Same configuration and type, cooling capacity within 12% of 20 kW, at least 3% lower annual kWh in the cold zone.

ModelStarsEst. cost / yrCompare
Daikin RSUYA7AYM22.4 kW heating20 kW cooling7,360 kWh/yr3$2,429
Emerald ACV180U20.4 kW heating18.1 kW cooling7,823 kWh/yr3.5$2,582
Panasonic U-8MF3R725 kW heating22.4 kW cooling8,140 kWh/yr4$2,686
Daikin RSUYA8AYM25 kW heating22.4 kW cooling8,492 kWh/yr3$2,802
Mitsubishi Heavy Industries FDC224KXZPE122.4 kW heating22.4 kW cooling8,641 kWh/yr2.5$2,852

Heat pumps similar to the Rinnai DONSR20Z9

Technically comparable registrations: same configuration and type, capacity within 12%.

ModelStarsEst. cost / yrCompare
Emerald Energy ACV200U26 kW heating20 kW cooling8,986 kWh/yr4$2,965
Daikin RSUYA7AYM22.4 kW heating20 kW cooling7,360 kWh/yr3$2,429
Emerald ACV180U20.4 kW heating18.1 kW cooling7,823 kWh/yr3.5$2,582
Panasonic U-8MF3R725 kW heating22.4 kW cooling8,140 kWh/yr4$2,686
Mitsubishi Heavy Industries FDC224KXZME122.4 kW heating22.4 kW cooling8,706 kWh/yr2.5$2,873
Mitsubishi Heavy Industries FDC224KXZPE122.4 kW heating22.4 kW cooling8,641 kWh/yr2.5$2,852
Daikin RSUYA8AYM25 kW heating22.4 kW cooling8,492 kWh/yr3$2,802

Other Rinnai models of similar capacity

ModelStarsEst. cost / yrCompare
Rinnai DONSR20Z3TA22 kW heating20 kW cooling11,751 kWh/yr2$3,878

Compare DONSR20Z9 with another model

Rinnai DONSR20Z9 specifications

Type
Reverse cycle
Configuration
Multi-split / VRF
Air distribution
Ducted or non-ducted
Indoor unit
–
Rated cooling capacity (35 Β°C)
20.00 kW
Cooling power input
6.00 kW
Rated heating capacity (7 Β°C)
20.00 kW
Heating power input
5.50 kW
EER, full load (tested)
3.32
COP, full load (tested)
3.70
Rated AEER
3.27
Rated ACOP
3.56
Standby power (PIA)
32.6 W
Compressor
Variable speed, Inverter
Refrigerant
R410A
Power supply
Three phase
Indoor sound power
–
Outdoor sound power
78 dB(A)
Demand response (AS/NZS 4755)
No
Country of manufacture
China

Dimensions are not collected for registrations under the 2019 Determination, so they are shown only where the source has them.

Rinnai DONSR20Z9 zoned energy rating figures

As published for each climate zone. Residential figures drive the star ratings; commercial figures assume a commercial usage pattern.

ZoneCooling starsHeating starsCooling kWhHeating kWh
Coldcommercial––3,0652,718
Coldresidential2.01.51,4108,381
Mixedcommercial––3,8231,360
Mixedresidential2.02.02,1693,050
Hotcommercial––8,362318
Hotresidential2.52.56,220483
Part-load test points (11 values)
h__h2_ext_cap_power_rated
6100 W
c__t1_half_cap_power_rated
2450 W
c__t1_have_min_cap_results
No
h__h1_half_cap_power_rated
2200 W
h__h1_have_min_cap_results
No
h__h2_ext_cap_heat_cap_rated
15500 W
h__h1_half_cap_heat_cap_rated
10000 W
h__h2_is_capable_extended_load
Yes
c__low_temp_have_min_cap_results
No
c__t1_half_cap_cooling_cap_rated
10000 W
c__low_temp_have_half_cap_results
No

New Zealand E3 registration details

Registration number
AAC9090
GEMS registration id
170540
Status
approved, available (self-reported)
Registration expires
15 July 2030
Registered for sale in
Australia, New Zealand
Family
–
Regulatory standard
[SEER Multi-Split <=65kW] GEMS (Air Conditioners up to 65kW) Determination 2019
Test standard
AS/NZS 3823.1.4:2012
MEPS
2019
Product class
Class 20

Source: E3 programme registration data (EECA, New Zealand) (trans-Tasman E3 registration data published by DCCEEW on data.gov.au, CC BY 3.0 AU). Dataset published 25 September 2026; last checked 26 September 2026. Manufacturer: rinnai.com.au. How the derived figures are calculated.